
Solutions Engineer
$93,759 - $137,927
Gross/year - Permanent
Mode of work
Full-time
Experience
Senior
Employment Type
Permanent
Location
Remote
Expertise & Skills
Job description
Solutions Engineer
About Measurabl
Measurabl has developed the leading ESG (environmental, social, governance) data management solution for commercial real estate—and we're looking forward to doing so much more! Our team is a diverse group of innovators, leaders, and creators who are passionate about the work we do. We believe technology plays a central role in creating a sustainable, equitable world, and we're working to build something that matters.
Overview:
The Solutions Engineer will fill a key role in ensuring our most important prospects and customers have a high-quality experience. This role supports pre-sales activities across multiple product lines for our Sales team members. This isn't just a demo role. This role should be able to translate functionality and services across our product lines to support customer needs. This means that our Solutions Engineers are experts on how our products technically work and deeply understand commercial real estate, our customers' jobs to be done, and sustainability regulations.
Our SEs are strategic resources deployed to solve complex use cases when no one else can. They're also experts at working inside Measurabl to communicate and influence product enhancements based on market demands. Our SEs will work cross-departmentally providing critical feedback from prospects to the product and marketing teams on newly uncovered use cases and trends in the industry. Desired outcomes include increased revenue from net-new business and expansion opportunities, a shortened average sales cycle, decreased customer acquisition costs, as well as improved customer onboarding and implementation, and reducing churn downstream.
Essential Functions & Responsibilities:
- Work alongside Sales and Customer Success as the ultimate product expert
- Thoroughly understand all aspects of Measurabl's product lines to explain the technology and services to all types of users
- Solution complex use cases and explain them in layman's terms to prospects
- Be the prospect's trusted advisor, exhibiting a depth of knowledge of the real estate industry and sustainability
- Work with prospects and support teams globally
- Help eliminate bottlenecks by working cross-functionally
- Work closely with strategic prospects' technical and security teams
- Complete business cases, RFPs, proposals, SOWs, and questionnaires
- Contribute reusable assets to the Solutions Engineering team
- Coordinate with Customer Success, Professional Services Delivery, and Field Technology and Operations teams
- Collaborate with Product Marketing, Product Management, and Engineering
- Maintain accurate CRM (Salesforce) accounts
- Participate in regular pipeline reviews with Growth Leadership
- Support GTM projects and assist with continuous improvement of Measurabl's GTM and sales strategy
- Attend Industry Events and Tradeshows
- Travel (up to 30%) at times
Education & Experience:
- BA/BS degree in business, computer science or related technical field or equivalent work experience
- 5+ years of sales or solution engineering in PropTech or other relevant work experience
- Understanding of API, FTP, SSO, and webhooks
- Excellent verbal and written communication skills
- Strong learning agility and desire to grow with the Company
- Experience using HubSpot desired but experience with Salesforce.com or other CRM applications strongly considered
- Strong computer skills: Proficient in Google Suite, Slack, Salesforce, Zoom and Microsoft Office products preferred
Perks & Benefits:
- Unlimited PTO
- Health and Dental Insurance + HSA options
- Pet Insurance
- Holiday Paid Time Off (Black Friday and Christmas Week Included)
- Matching 401k
- 100% fully remote
- Flexible work hours
- $800 office set up fund for new employees
- Monthly phone & internet reimbursement
- Stock options
- Bonus potential
Equal Employment Opportunity:
Measurabl, Inc. provides equal employment opportunities to all employees and applicants in all company facilities without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.