The Senior Program Manager – Sales is responsible for managing programs related to prioritized strategies and initiatives specific to the functional area of Commercial Operations. This individual ensures that Workiva's sales operations efforts are prioritized to address stakeholder needs and communicated effectively across Workiva. This person works with stakeholders to identify the business goals, initiatives, scope, develop resources, and communicate progress.

What You'll Do

• Collaborate across functional teams to identify programs, projects and resource needs
• Network with stakeholders to build cross-functional relationships to further build, define and execute strategies and initiatives
• Work with stakeholders to determine the success of the program and subsequently plan for implementation of successful programs and discontinuing unsuccessful efforts
• Own program and delivery management responsibility for multiple strategies and initiatives, projects
• Accountable for operational excellence including program reviews, feasibility, cost-benefit analysis, prioritization, initiation, and execution based on prioritized strategy and initiatives
• Identify and balance major program constraints including cost, scope, schedule, risk, quality, resources, and stakeholder satisfaction
• Specialize in leading teams through the formulation and execution of program plans and organizational change initiatives
• Plan, monitor and manage to avoid specification shortfalls, budget overruns, scheduling errors and situations that may require emergency management
• Provide transparency with metrics regularly communicated to Executives and/or Leadership
• May act as Project Manager for program efforts and/or needs
• Identify and create development and training opportunities to support employee and project success
• Leverage data and analytics to identify trends, opportunities, and challenges with your program/projects to empower better decision making
• Develop Success criteria including but not limited to identification of measurable expected results, work with data teams to develop baselines, and provide recommendations for metric goals

What You'll Need Minimum Qualifications

• Requires a minimum of 6 years of related experience with a Bachelor's degree; or 4 years and a Master's degree; or a PhD with 2 years of experience

Preferred Qualifications

• Excellent verbal, written, and interpersonal communication skills
• Strong understanding of Program and Project Management frameworks
• Solid understanding of development, testing and integration methodologies
• Personal effectiveness/credibility
• Ability to manage multiple programs at once
• Strong problem solving and analysis skills
• Solid financial management skills
• Initiative to start programs and/or projects with little or no information and drive to see to fruition
• Teamwork oriented and can thrive working alongside many different perspectives to get things done
• Understanding of the implementation partner model within a SaaS organization
• Comfortable working in a dynamic, continuously evolving environment with the ability to prioritize accordingly
• Effective negotiator and creative problem solver who can build consensus and drive results in partnership with stakeholders from individual contributors to executive leadership
• Can lead through influence, partnering with globally distributed, cross-functional teams to achieve a shared goal
• Highest level of integrity and management of confidential information
• A thorough understanding of Organizational Change Management and/or Digital Transformation experience preferred
• Strong business background, with significant SaaS application experience and exposure to business process management
• Prior experience managing large scale, global initiatives
• Proven experience designing and leading strategic planning at a high-growth, enterprise tech company
• Six Sigma or other related continuous improvement methodology experience preferred
• PgMP or PMP certification preferred

Travel Requirements & Working Conditions

• Up to 10% travel
• Reliable internet access for any period of time working remotely, not in a Workiva office

How You'll Be Rewarded

• Salary range in the US: $106,000.00 - $172,000.00
• A discretionary bonus typically paid annually
• Restricted Stock Units granted at time of hire
• 401(k) match and comprehensive employee benefits package

Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.

Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards. Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.