ERM is seeking an Infrastructure Engineer (Mid - Senior Level) to join our support team in Mexico City, Mexico. At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career.

Overview of the Infrastructure Engineering Role:

• Ensure that ERM's infrastructure is available at all times
• Maintain Confidentiality, Integrity & Availability of Information
• Act as internal escalation and engagement point for 3rd Party infrastructure services
• Ensure that the integration of acquired companies' IT systems are smoothly transitioned into the ERM environment
• Provide support and technical direction in accordance with business requirements, relevant laws and regulations
• Participate in the development of Disaster Recovery & Business Continuity Planning
• Liaise with third parties/suppliers/customers as appropriate and contribution to business strategy proposals

Principal Responsibilities:

• Perform ongoing identification and mitigation of potential risks and their probable business impact
• Support and manage servers, networks and associated infrastructure where appropriate
• Assist in other activities of the Technology Services as directed
• Identify, quantify, and prioritize risks against criteria for risk acceptance and objectives relevant to the agency
• Document processes & procedures and update existing documentation
• Provide guidance to less experienced members of the team

Technical Knowledge, Skills and Experience:

• Substantial work experience in a technical analytical role responsible for maintaining enterprise infrastructure environments is essential
• Degree educated or equivalent experience is essential
• Extensive knowledge of Microsoft Server Operating Systems and Infrastructure services
• Experience of implementing and running IaaS and PaaS solutions with public cloud providers (specifically MS Azure)
• Extensive Experience of Microsoft Hyper-V virtualisation and Azure virtualization technologies (e.g. AVD)
• Extensive knowledge of Server hardware including Blade Chassis, rack systems and supporting infrastructure
• Extensive knowledge of Microsoft Active Directory, both on premise and MS Entra ID
• Knowledge of Cisco and Meraki networking hardware, OS and technologies (Catalyst / Nexus switches, routers, ASA firewalls. VPN, APs)
• Working Knowledge of PowerShell scripting
• Knowledge of NetApp and Dell storage technologies e.g. SAN and NAS
• Knowledge of Commvault Simpana and Metallic backup solutions
• Knowledge of monitoring solutions (SolarWinds Orion, WMI, SNMP, Azure)
• Knowledge of networking technologies (LAN, WAN, VPN, DNS, DHCP etc.)
• Knowledge of Riverbed WAN acceleration appliances and mobile would be advantageous
• Knowledge of Dev Ops methodologies (Azure Dev Ops)

Additional Knowledge, Skills and Experience:

• Excellent spoken and written English
• Strong communication, project and time management skills
• Highly self-motivated and directed, with keen attention to detail
• Gains the respect of colleagues and is a team player who is results driven
• Ability to conduct research into issues and products as required
• Proven analytical and problem-solving abilities especially under pressure situations
• Ability to effectively prioritise tasks
• Strong customer service orientation

Background:

Since establishing our first local presence in the LAC region in 1990's, ERM has enjoyed steady growth and today we employee circa 400 employees in the region. We have offices in Argentina, Peru, Colombia, Mexico, Guyana, and Brazil. We are committed to the LAC market, and we have been building consulting teams with world-class skills in the areas of environmental, sustainability and social consulting for over 20 years. ERM has a solid client base in the oil and gas, manufacturing and chemical sectors and we have been collaborating very closely with our clients, supporting them through challenging times, as we remain committed to this fascinating sector. Increasingly our clients are investing in the local market and to support their growth needs, ERM is expanding our footprint in this region. We are now looking for a strong client and market leader who shares our passion and commitment to this sector to join us.

Who We Are:

As the largest global pure play sustainability consultancy, we partner with the world's leading organizations, creating innovative solutions to sustainability challenges, and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations. We also see our diversity as a strength that helps us create better solutions for our clients.

Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk, and social issues. We call this capability our "boots to boardroom" approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level.

If you would like to read more about Diversity, Equity, Equality & Inclusion (DE&I) at ERM, you can visit our website, or read about our progress in the 2024 Sustainability Report.

At ERM, sustainability is our business. We are the world's largest advisory firm focused solely on sustainability, offering unparalleled expertise across business and finance. ERM partners with clients to operationalize sustainability at pace and scale, through our unique combination of strategic transformation and technical delivery capabilities.

Our diverse global team of experts works with the world's leading organizations to help them set clear sustainability targets, measure progress and operationalize strategy through deep implementation and business transformation. With more than 50 years of experience, our ability to integrate sustainability solutions and our depth and breadth of technical knowledge are why organizations choose to partner with us as their trusted advisor.

Every one of us firmly believes in the potential to create value for our clients through an integrated approach to sustainability (because we have personally seen it and professionally achieved it). Our team members are passionate about client service. We work closely with our clients to help them operationalize their sustainability goals and meet their environmental, health and safety objectives while advancing ERM's purpose through delivering tangible progress in what the United Nations coined The Decade of Action.

Organizing our people across globally integrated communities of technical and strategic talent positions ERM to be a "boots to boardroom" leader in bringing that value creation to our clients, partners, and the world. We recruit exceptional professionals with a personal and professional passion for sustainability and nurture them to even greater success as specialists. We prepare our consultants to bring integrated, innovative and sustainable solutions to our clients and provide opportunities for ongoing development across a variety of subject areas related to technical, business, and personal growth.

At ERM, effort pays off and becomes career defining work that leaves a positive imprint on our planet.