About the role

Reports to: Information Manager

Job purpose: Act as a key contributor to the global delivery of information management, feedback, and research services to the organisation

The team: Information Management

Principal responsibilities

Information Management team services

• Update and maintain all Information Management team registers.
• Oversee the Information Management (internal) and Comment Letters (external) inboxes, closely following the teams' inbox management process.
• Oversee yearly subscription and database renewals with support from the Information Manager.
• Update and maintain documentation of team processes as required.
• Ensure all requests are logged and tracked through to completion on the team workplan.
• Support data quality initiatives within the team and the wider organisation.

Feedback and research services

• Support with public consultation response processing.
• Internal and external survey design, delivery and advisory in collaboration with Technical and Operations staff.
• Coordination of project delivery using the Technical Feedback Database management projects, including requirements gathering, documentation and supporting the analysis processes.
• Provide a research service to the organisation, including answering queries from technical and operations staff in areas such as news and journal articles, company and financial information, literature searches and statistics.
• Internal and external document, data and information search and retrieval.

Information asset management

• Creating, updating and maintaining SharePoint site administration as directed by the Information Manager.
• ShareFile administration.
• Subscriptions and research databases procurement.
• Document, records and library management.
• Oversee onboarding in relation to research and information resources.
• Support with ad hoc systems administration tasks.

Artificial intelligence and data science

• Participate and support in the AI working group activities as required.
• Actively participate and support AI and data science initiatives as required.
• Source information from IFRS Foundation research databases to enable generation of insights in support of AI and data science initiatives.

Training, support, advice and coaching

• Deliver regular training on the Technical Feedback Database for technical project teams.
• Provide ad hoc training and guidance on external research resources; promoting engagement and arranging external training as required.
• Plan and execute internal information sessions relating to developments in research and information and data science.

Skills, attributes and experience required

• Familiarity with business information databases such as EBSCO, Nexis, AlphaSense and Capital IQ.
• Experience with SharePoint, including knowledge of site administration.
• Experience using Microsoft Office applications such as Outlook, Word, Excel, PowerPoint, and Teams
• Previous experience of working in an information, research, knowledge, or library role and/or a demonstrable interest in pursuing a career in this area.
• Experience of working independently as well as part of a team and managing a varied work load.
• Experience of searching for and retrieving information using online databases/search engines and presenting results in a user-friendly format.
• Educated to degree level, or equivalent relevant work experience.
• Strong interest in data science and analytics.
• Experience of delivering training.

Desirable

• Experience working in a global organisation across multiple time zones.
• Qualified in information or library management or similar disciplines.
• Experience in developing data collection or cleansing procedures and data analysis.
• Experience with Python programming.